Privacy Policy
Last Updated: October 7, 2025
1. Introduction
This Privacy Policy explains how 3 Kings Roofing LLC (“3 Kings Roofing,” “we,” “us,” or “our”) collects, uses, and safeguards information when you visit [https://3KingsRoofing.com], submit a form, or communicate with us by phone, text, or email.
We value your privacy and comply with applicable laws including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and relevant state regulations.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, phone number, email address, property address, insurance details, or other information you voluntarily provide when requesting an estimate or service.
Communication Data: Details from phone calls, emails, or SMS/MMS messages exchanged with our team.
Technical Data: IP address, browser type, operating system, and cookie identifiers for analytics and site performance.
3. How We Use Your Information
Your information helps us to:
Deliver quotes, inspections, repairs, and project updates.
Communicate with you through email, phone, or text message regarding your roofing project.
Schedule appointments and manage customer accounts.
Improve our website, services, and customer experience.
Comply with legal or insurance requirements and prevent fraud.
4. Text Messaging and Consent
By providing your phone number and requesting service, you consent to receive text (SMS/MMS) messages from 3 Kings Roofing related to scheduling, project updates, and customer service.
Message frequency varies.
Standard carrier message & data rates may apply.
You can opt out at any time by replying STOP to any text we send.
For assistance, reply HELP or contact us directly at [888-314-7663].
We use RingCentral and other compliant messaging platforms to send and receive texts. These platforms temporarily process message data to ensure secure delivery and compliance monitoring.
5. Information Sharing
We do not sell or rent your personal information.
We may share information only with:
Authorized service providers and subcontractors assisting with roofing projects or administrative services.
Software partners (e.g., CRM, scheduling, or communication tools like RingCentral) to facilitate customer service.
Legal authorities if required by law or to protect our rights and property.
All partners are required to handle your data responsibly and in compliance with applicable privacy laws.
6. Data Security
We maintain appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access or misuse. While no online system is entirely secure, we continuously review and enhance our security measures.
7. Data Retention
We retain customer and communication records for as long as necessary to fulfill the purposes described in this policy or as required by law (for example, for insurance, warranty, or accounting purposes).
8. Your Rights and Choices
You may:
Request access to, correction of, or deletion of your personal data.
Withdraw consent to marketing or text communications.
Manage cookie preferences through your browser settings.
To exercise any of these rights, please contact us at [contact@3KingsRoofing.com] or by phone at [888-314-7663].
9. Cookies and Analytics
Our website may use cookies, tracking pixels, and analytics services (such as Google Analytics) to understand user behavior and improve functionality. You can disable cookies through your browser at any time.
10. Policy Updates
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted here with a new “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
3 Kings Roofing LLC
Address: [2800 Dallas Pkwy Ste 140, Plano, TX 75093]
Phone: [888-314-7663]
Email: [contact@3KingsRoofing.com]
Website: [https://3KingsRoofing.com]
